ASK AMA is an AI-driven pre-sales Conversational Agent that answers questions from the general public about your company’s products and services.
Give your Products a Voice.
The agent works by answering questions in a friendly conversational format, with capabilities far beyond the rigid inflexibilities of ‘decision tree’ chatbots.
ASK AMA can bring your offline adverts and brochures to life. Imagine a prospect scanning the QR code on printed material. This enables an immediate conversation with an ASK AMA agent that answers all the prospect’s questions about a given product or service; it then takes the person’s contact details if they are interested, and displays them in the company’s dashboard for immediate follow up by a company representative.
... converts them to paying customers. The benefits are immediate and tangible:
ASK AMA is NOT a ChatBot, it is a Conversational Agent, because it makes conversation at a higher level, effectively having the capability to make autonomous decisions. It uses Machine Learning to understand your query and respond with an accurate, concise answer taken from the resources you've given it, rather than a link to a relevant website. AMA can also, in turn, ask questions to the user about their experience and even get their personal information.
One of our NLP Engineers explained it simply:
“We understand that there is a missing underlying factor which is crucial to taking AI conversational systems to the next level, and that’s the ability to reason. In other words, enabling a machine to mimic thought processes..."