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Privacy Policy


Ask Ama Limited understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and uses Our Products and we will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site and / or any of our products. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site and / or our products.  If you do not accept and agree with this Privacy Policy, you must stop using Our Site or Our Products immediately.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:


‍means an account required to access and/or use  certain areas and features of Our Site;


‍‍‍means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site  are set out in the Cookie Section, below;

‍“Our Site”

‍means the website at

“Our Products”

means he services provided by the Company to the Customer under the Agreement via (the website), which consists of a business solution whereby the Customer, as a business user, may create an Account in the website, and upload the Customer data. The uploading of the Customer Data and the relevant execution of integration by the Company, allows the potential customers of the Customer (End users) to click on a link, a widget, or scan a QR code and ask questions and receive answers, using natural language, generate leads, actionable intelligence, such as what the target market of the Company is interested in through keywords and demographic information. with its designated clients, as End Users.  In other words, it includes the described interactive feature and the described informational agent services.



means all the relevant Cyprus, and European laws applicable to the use of the Site.


means Ask AmA Limited, a limited company registered in Cyprus under the number HE387850, and whose registered address and trading address is situated at Foivis 11, Flat/Office 101, 3116, Limassol.

2. Information About Us

2.1 Our Site,, is owned and operated by Ask Ama Limited as explained above..

2.2  The use of the Site is  regulated by the relevant and current Cyprus and European legislation prevailing at this time.

3. Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site and Our Products. It does not extend to any websites that are linked from Our Site (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them..

4. What Data Do We Collect?

Some data will be collected automatically by Our Site and Our Products. For further details, please see section on Our use of Cookies, and Our Cookie Policy. Other data will only be collected if you voluntarily submit it, for example, when signing up for an Account, registering a Product for use or joining our mailing list. Depending upon your use of Our Site, We may collect some or all of the following data:

4.1 Name & Surname – so that we know who you are;

4.2 Contact information such as email address (to activate your account) and telephone number (to clarify certain information, or to contact you, when you have given your consent to do so);

4.3 Website, so the Customer knows the business activities of their prospective customer;

4.4 The name of the Company, so the Customer knows who their prospective customer is;

4.5 IP address (automatically collected);

4.6 Web browser type and version (automatically collected);

4.7 Operating system (automatically collected);

4.8 A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected)

5. How we use your personal information and basis for such use

5.1 Purposes for which we will use your personal data

We will use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • When we have your consent,
  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

The table below outlines how this will be done.

We shall not carry out any automated decision-making activities, including profiling, using your personal information.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

5.2 Change of Purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us on

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, only where this is required or permitted by law.

5.3 How we obtain your personal information

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your basic information including your name and surname (including name prefix or title), contact information including your email address, social media account, where appropriate, and likes, posts, tweets and other interaction with our social media presence, content information including your photo, and other information relevant to your potential feature in our newsletter by filling in forms or our subscription space or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• subscribe to our service or publications;

• request marketing to be sent to you;

• enter a promotion or survey;

• send complaints or requests; or

• give us feedback or contact us.

Automated technologies or interactions. As you interact with our website, we will automatically collect technical information and online data (as explained above) about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. We may also receive technical information about you, such as your IP address, login data, browser type and version, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website, if you visit other websites employing our cookies. Please see our cookie policy for further details.

Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:

Technical Data from the following parties:

• analytics providers such as Google analytics;

• advertising networks [IF APPLICABLE]; and

• search information providers [IF APPLICABLE].

5.4 Use of our website

Our website uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us to improve it. Google Analytics does this by placing small text files called ‘cookies’ on your device. The information that the cookies collect, such as the number of visitors to the site, the pages visited and the length of time spent on the site, is aggregated and therefore anonymous.  Please also see “How Google uses data when you use our partners' sites or apps”, (located at and our Cookies Policy.

You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings on your browser but please note that this may affect your use and experience of our website. By continuing to use our website without changing your privacy settings, you are agreeing to our use of cookies.  To find out more about cookies, including how to manage and delete them, visit

6. How and Where Do We Store Your Data?

6.1 We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.

6.2 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).

6.3 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site and / or Our Products.

6.4 Steps We take to secure and protect your data include are mention in the clause 4 of the Data Processing Agreement, attached to the Terms of Use of the website, as Schedule 1.

6.5 In order to provide our services we may need to transfer your personal information to locations outside Cyprus.  This may entail a transfer of your information from a location within the European Economic Area (the “EEA”) to outside the EEA, or from outside the EEA to a location within the EEA.  For any transfer of data outside the EEA, we will implement appropriate measures to ensure that your personal information remains protected and secure in accordance with applicable data protection laws and the EU General Data Protection Regulation.

6.6 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

7. Do We Share Your Data?

7.1 We may share your data with other companies in Our group. This includes any subsidiaries that we may create in the future.

7.2 We may share personal information the following categories of third parties as necessary:

  • Service providers who provide IT, system administration services and customer screening services.
  • Third parties to whom we outsource certain support services such as, without limitation, document processing and translation services, photocopying and document review, confidential waste disposal, IT systems and/or software and/or storage providers, IT Support service providers, document and information storage providers.
  • Professional advisers including lawyers, bankers, auditors, insurers and other professionals who provide consultancy, banking, legal, insurance, corporate, administration and accounting services.
  • Government or governmental agencies, regulatory authorities, courts and law enforcement agencies, registries.  We may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted.
  • Appropriate parties in the event of emergencies.
  • Advertising networks: to support and display ads on our website, apps and other social media tools.
  • Third party service providers to assist us with client insight analytics, such as Google Analytics.
  • Third party postal or courier providers who assist us in delivering our postal marketing campaigns to you, or delivering documents related to a matter.

Please note the following:

  • This list is non-exhaustive and there may be other examples where we need to share with other parties in order to provide our services as effectively as we can.
  • We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.
  • We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

7.3 We may compile statistics about the use of Our Site and / or Our Products, including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

7.4 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

8. How we protect your personal information

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with the applicable data protection laws and the EU General Data Protection Regulation.  We have also implemented appropriate information security policies, rules and technical measures to secure your personal information collected by us. Your personal information is saved in an encrypted form.

All of our partners, employees, consultants, workers and data processors (i.e. those who process your personal information on our behalf,), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of such personal information, keep it secure and protect it.

9. What Happens If Our Business Changes Hands?

9.1   We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

10. How Can You Control Your Data?

10.1 When you submit information via Our Site and / or Our Products, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes(including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails).

11. Your Right to Withhold Information

11.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

11.2 You may restrict your internet browser’s use of Cookies. For more information, see section 13 and Our separate Cookie Policy.

12. Your rights regarding your personal information

12.1 You have the following rights in relation to the personal information we hold about you. Please note that some of these rights will only apply in certain circumstances and some of them may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to reasons of confidentiality obligations.

  • Access: you are entitled to ask us if we are processing your data and, if we are, you can request access to your personal data.  This enables you to receive a copy of the personal data we hold about you and certain other information about it;
  • Correction: you are entitled to request that any incomplete or inaccurate personal data we hold about you is corrected;
  • Erasure: you are entitled to ask us to delete or remove personal data in certain circumstances. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims;
  • Restriction: you are entitled to ask us to suspend the processing of certain of your personal data about you, for example if you want us to establish its accuracy or the reason for processing it;
  • Transfer: you may us to help you request the transfer certain of your personal data to another party;
  • Objection: where we are processing your personal data based on legitimate interests (or those of a third party) and you may challenge this.  However, we may be entitled to continue processing your information. You also have the right to object where we are processing your personal information for direct marketing purposes;
  • Automated decisions: you may contest any automated decision made about you where this has a legal or similar significant effect and ask for it to be reconsidered.
  • Consent: where we are processing personal data with consent, you can withdraw your consent.

If you want to exercise any of these rights, please contact us at Again, please note that you also have a right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus, where you are habitually resident, or where an alleged infringement of Data Protection law has taken place.

13. What Cookies Do We Use and What For?

13.1  Our Site may place and access certain third party Cookies on your computer or device. Third party Cookies are not placed directly by Us and are used only for statistical and functional purposes. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. For more details, please refer to section 5, above, and to section 13.4 below. We have carefully chosen these third parties and have taken steps to ensure that your privacy is protected and respected at all times.

13.2 All Cookies used by and on Our Site are used in accordance with current and relevant Cyprus, and European laws applicable

13.3  Before Cookies are placed on your computer or device, subject to section 13.4 and / or section 13.8, you will be shown a popup requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

13.4  The following third party Cookies may be placed on your computer or device:

13.5 Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

13.6 The analytics service(s) used by Our Site use(s)Cookies to gather the required information. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. You may remove these Cookies and prevent future use of them by following the steps set out below in section 13.7.  You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

13.7 You can choose to delete Cookies at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

13.8 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of our computer or device if you are unsure about adjusting your privacy settings.

14. Children

14.1 We do not knowingly collect information from children or other persons who are under 16 years old. If you are under 16 years old, you may not submit any personal data to us.

15. Contacting Us

15.1 If you have any questions about Our Site or this Privacy Policy, please contact Us by email at Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

16. Changes to Our Privacy Policy

16.1 We may make changes to this Privacy Policy from time to time. To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.